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Question about installing services in my home

Hello, I made an online installation request on 03/29 and I tried to schedule the installation for 04/04/2024 but they say they can't change it because they can't find my order, in addition to the fact that when I placed the order online in the offers I chose the television and in the email they sen

Question

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Que puis je faire pour ne plus avoir de soucis avec mes cpl (je suis partis en vacances pendant 2 mois et tous fonctionnais parfaitement ).Maintenant que des changement de débit et des packet lost .

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Connexion internet lente

Bonjour, Ma connexion internet est lente même quand je suis le seul connecté .J'ai testé tous les canal réseau , au final j'ai laissé en automatique , j'ai essayé de reset mon modem mais sa ne fait rien .Quelques techniciens sont déjà passé mais je ne voyais pas de changement .Le changement était tr

Problème

Image/Sound Unsynchronized in ARD

Since a while I notice that the image and sound for the German ARD channel is often unsynchronized: quite annoying if you see someone talking and the lips don't move in sync with the sound. I have tested it with two different TVs, and other channels seem to be OK, so I reckon the problem must be at

Question

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No Internet Connection

Hello, We lost the internet connection a few hours ago. I have restarted the Modem / Router a couple of times but still no solution. Could someone please help me on this? Thanks.

Problème

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Bonjour tout le monde ! *retire sa casquette VOO* Je possède un vieux Network Space 2 de LaCie, l'interface est quasi identique. Au niveau de la configuration, j'ai tout simplement fixé une IP dans les paramètres du HDD (192.168.0.120) et c'est tou

 commenté 

il y a 7 ans

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Problème de configuration - LaCie Wireless Space

bonjour, j'essaye en vain d'installer un disque dur réseau sur mon modem Netgear afin d'étendre le volume de stockage a la manière du port USB présent sur ce dernier. la seule chose a laquelle j'ai accès c'est le Dashboard du disque dur réseau en le connectant directement sur mon pc via le câble Eth

Problème

Solution officielle

Error 6010 in modem connection

I am getting error code 6010 in modem connection modem is V2202 Technicolor have checked all cable connection including coaxial cable and it’s correctly connected please help at earliest to resolve

Problème

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Problème Log In

Bonsoir et meilleurs vœuxSuite à un dépannage, j'ai reçu un nouveau modem technicolor (très content), mais impossible d'accéder à l'interface en procédant de la même manière pour se loguer que l'ancien. (user : voo, mdp voir étiquette modem).La procédure de log in aurait-elle changé exemple user : V

Problème

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Bonjour,J’ai des problèmes pour l’envoi de mails vers des destinataires @yahoo.fr depuis le 10.10.2019.Le message reç en retour est le suivant : delivery temporarily suspended: lost connection with mx-eu.mail.am0.yahoodns.net[188.125.72.73] while sen

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Problèmes d’envoi d’e-mails Yahoo à partir d’outlook depuis le passage à VOO

Depuis que je suis passé à VOO pour l’accès internet j’ai des problèmes d’envoi de mails de ma messagerie @yahoo.fr à partir d’outlook 2007. Tout d’abord j’ai eu des messages d’erreur 0x800CCCOF Après avoir fait une recherche sur internet il s’est avéré qu’il fallait changer le serveur de courrier s

Problème

Voo incident in Ixelles

I live in ixelles close to ULB. Yesterday night I received a message like there is an incident and the internet is down. I’m not sure if the incident is resolved as the internet is still not working.

Question

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Unstable Internet in 1420 All Day

Hi, The internet in 1420 has been unstable all day today. It's dropped out at least once and the modem is now again flashing red.

Problème

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Solution officielle

Internet down in Woluwe Saint Pierre

Hello. Can anybody check what is wrong with the internet connection in Woluwe Saint Pierre (Avenue des Volontaires)? Currently is down! Since one week is happening everyday! Thanks.

Problème

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Hi, You can ask the change here on the forum (don't forget to put your costomer number in your profile) or by phone to the 078/50 50 50. There are no fees for the change. Of course, besause you are one old customer you don't deserve the welcome gif

 commenté 

il y a 5 ans

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Modify my pack for the new Wahoo?..

Hello, I would like to know how I should https://ometv.onl https://chatroulette.top https://omegle.wtf https://bazoocam.cam change my pack against the wahoo. How much will I have to pay? Will I also be entitled to the welcome gift?thanksalexsunny

Question

My internet connection is considerably slower than the other days

My internet connection is much slower on my home's wifi compared to the other days. Moreover, the connection have been lost multiple times. I am not using a new device (my laptop and phone, are the same as on other days). Based on the speed test on your website it is as follows: download 105.51 uplo

Problème

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VOO down

Bonjour, J'ai à nouveau des soucis avec la connexion VOO. On a 100% de package lost à l'instant. Pourriez-vous y jeter un oeil svp. Bàv, Christ

Problème

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Hi @anup1664, Does this kind of problem appear only when you are driving or when you are in a static situation too ?   If you lose the connection when you are on the highway, it will be difficult to do something for that because this kind

 commenté 

il y a 2 ans

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Frequently Lose Mobile Internet Connection

Hi, I have reported this before but didn't follow up on it. I very often lose mobile internet connection. This happens while driving along the E19 on the West of Brussels and also around La Hulpe, particularly at Chateau de la Hulpe. Can you help?

Problème

Internet is down in Evere 30/11

Internet is down in Evere 30/11 from morning Called assistance 3 times. No one visited no help.

Question

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Internet signal very weak in Evere

Hi, I live in avenue Henry Dunant 5. I have internet problems since Friday. The signal is very weak and getting disconnected frequently. Regards, venkat

Problème

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Hello @AlexMyers123   I'd like to inform you that I've booked the technician to visit your home on Tuesday 21/05 between 8am and 1pm. For your information, you can cancel or change this appointment directly on your myVOO space if the date is not

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Internet connection dropping several times a day and speed varying from 40mbs-500mbs+

I had my internet installed a few weeks ago, I'm running the router in bridge mode through my Orbi Mesh Wifi so wifi signal is strong but the actual connection to the internet is dropping for minutes at a time, several times a day. So my computer/phone etc are connected to the wifi but are not getti

Question

Problem with internet conexion in Chiny?

Hello, Is there some conexion problem in Chiny (6810) ? I’m without internet since yesterday. There is a red light flashing where the @ symbol is located, and I have already tried to go through all the steps on VOO’s guide for no conexion. Thank you in advance, Rafael.

Problème

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Solution acceptée

voo IP address in bridge mode

Hello I have voo netgear modem configured in bridge mode so only using it as a modem. i wan to connect to the modem with ip address 192.168.100.1 but it does not work? is it the ip address needed? do i need to configure or add a routing to the pc to be able to access the modem. thank you.

Question

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